Terms of Service

By accessing or using the Oryzen website, placing an order, or purchasing products through the website, you agree to be bound by these Terms of Service and the policies referenced within them.

If you do not agree with these Terms of Service, please do not use the website or place an order.

You may use the Oryzen website and place orders only if you are legally able to enter into a purchase agreement under the laws applicable to you.

Customers are responsible for providing accurate information and complying with any applicable requirements relating to their purchases.

You agree to use the Oryzen website only for lawful purposes and in a manner that does not interfere with the operation, security, or availability of the website.

• Do not use the website for fraudulent transactions.
• Do not attempt unauthorized access to website systems or customer accounts.
• Do not interfere with website functionality or security.
• Do not use the website for unlawful activities.
• Do not misuse promotions, discounts, or other purchasing features.

Oryzen makes reasonable efforts to present product descriptions, images, specifications, pricing, and availability accurately on the website.

Product images are provided to help customers understand the products offered. Actual colors or appearance may vary slightly depending on the customer's device or display settings.

Product availability may change without notice. Where a product is unavailable after an order has been placed, Oryzen will communicate the applicable next steps.

Product prices displayed on the Oryzen website are stated in USD unless otherwise indicated.

Oryzen may update product prices from time to time. Any applicable price shown during checkout should be reviewed before an order is submitted.

Oryzen makes reasonable efforts to maintain accurate pricing information. If a material pricing error occurs, Oryzen may contact the customer to clarify the applicable price before proceeding with fulfillment.

Customers may place orders through the Oryzen website by selecting available products, adding them to the shopping cart, providing the requested information, selecting an available payment method, and completing checkout.

An order confirmation may be provided after an order has been submitted. Receipt of an order confirmation does not prevent Oryzen from addressing circumstances such as product availability, payment failure, suspected fraudulent activity, or material pricing errors.

If an order needs to be modified or cancelled, please contact Oryzen as soon as possible. Requests may not be possible once an order has entered processing or has been shipped.

Payment must be successfully authorized through an available payment method before an order can be processed for fulfillment.

Payment information may be processed by the applicable payment provider. Oryzen does not represent that it stores customers' full sensitive payment credentials when those details are handled by a third-party payment processor.

If a payment fails, is declined, or cannot be authorized, the order may not be completed until a valid payment method is provided.

Oryzen currently ships orders within the United States of America.

Oryzen provides Free Shipping with a shipping cost of $0.00 USD.

Orders are generally processed within 1–3 business days, Monday through Friday. The order cut-off time is 5:00 PM Pacific Time (PT), Monday through Friday.

Estimated carrier transit time is 3–7 business days, resulting in an estimated total delivery timeframe of 4–10 business days.

For complete shipping information, please review the Shipping Policy .

Returns and refunds are handled according to Oryzen's applicable Return & Refund Policy.

Customers should review the dedicated Return & Refund Policy before making a purchase for information about eligibility, return procedures, applicable conditions, and refund processing.

Nothing in these Terms is intended to remove or limit consumer rights that cannot lawfully be excluded.

Please review our Return & Refund Policy for complete information.

If account creation is available, customers are responsible for providing accurate information and maintaining the confidentiality of their account credentials.

Customers should notify Oryzen if they believe their account has been accessed without authorization.

Customers may also be able to place orders using available guest checkout functionality where offered on the website.

Unless otherwise indicated, content made available through the Oryzen website, including original text, graphics, branding, website design elements, and other materials, may be protected by applicable intellectual property rights.

Customers may view and use website content for personal shopping purposes. Website content may not be copied, reproduced, modified, distributed, or used commercially without appropriate authorization.

Third-party names, trademarks, product information, or other materials remain the property of their respective owners where applicable.

Any manufacturer warranty or other warranty expressly provided with a product will apply according to its stated terms.

Oryzen does not create or imply a separate warranty beyond any warranty expressly provided with the applicable product.

Nothing in these Terms limits any warranty or consumer protection that cannot lawfully be excluded under applicable law.

Oryzen makes reasonable efforts to keep website information accurate and current. However, website content, product availability, and other information may occasionally contain errors or require updates.

Product information should be reviewed carefully before purchase, particularly where specifications or product requirements are important to the customer's intended use.

Shipping and delivery estimates are provided for informational purposes and may be affected by events outside Oryzen's reasonable control.

To the extent permitted by applicable law, Oryzen will not be responsible for losses arising solely from circumstances beyond its reasonable control, including certain carrier disruptions, service interruptions, or other external events.

Nothing in these Terms excludes or limits liability, consumer protections, warranties, or other rights that cannot legally be excluded or limited under applicable law.

The Oryzen website may rely on third-party services necessary to operate an online store, process payments, provide shipping services, or support website functionality.

Third-party services operate according to their own applicable terms and policies. Oryzen does not represent that third-party services are operated by Oryzen unless expressly stated.

Information collected through the Oryzen website is handled according to our Privacy Policy .

The Privacy Policy explains how information may be collected, used, stored, and handled in connection with website visits, customer accounts, orders, and other interactions with Oryzen.

Promotional offers, discounts, coupons, and other promotional opportunities may be subject to the terms displayed with the applicable offer.

Customers are responsible for reviewing any stated eligibility requirements, expiration dates, or other conditions before using a promotional offer.

Promotions should not be used through fraudulent, abusive, or unauthorized methods.

Customers must not use the Oryzen website or services for activities that are unlawful, fraudulent, abusive, or harmful to the website or other customers.

• Fraudulent or unauthorized transactions
• Unauthorized access or attempted system intrusion
• Abuse of promotions, coupons, or discounts
• Intellectual-property infringement
• Interference with website operation or security
• Misuse of customer accounts or personal information

Oryzen may restrict or suspend website access where reasonably necessary to protect the website, its customers, or the integrity of transactions, including in cases involving suspected fraud, unauthorized activity, or unlawful use.

Suspension or termination does not remove rights or obligations that accrued before the applicable action, subject to applicable law.

These Terms are subject to applicable laws governing the transaction and the rights of the customer and Oryzen.

Nothing in these Terms is intended to prevent a customer from exercising mandatory consumer rights available under applicable law.

Oryzen may update these Terms of Service from time to time to reflect changes to the website, business operations, policies, or applicable requirements.

The updated version will be posted on this page with its applicable effective or updated date.

Customers should review this page periodically for changes. Changes will not retroactively alter rights or obligations where applicable law prevents such changes.

If any provision of these Terms is determined to be invalid or unenforceable under applicable law, that provision will be treated to the extent required by law, while the remaining provisions will continue to apply to the extent permitted.

These Terms of Service, together with the policies expressly referenced within them, provide the applicable terms governing use of the Oryzen website and purchases made through the website.

Relevant policies include the Privacy Policy , Shipping Policy , and applicable Return & Refund Policy .

If a conflict exists between these Terms and a mandatory consumer right, the mandatory legal requirement will apply to the extent required.

If you have questions about these Terms of Service, an order, payment, shipping, returns, or another website-related matter, you can contact Oryzen using the information below.

This website uses WooCommerce, an e-commerce platform used to process and manage online orders.

WooCommerce provides the underlying e-commerce functionality, while Oryzen is responsible for the products, customer-facing policies, orders, and customer relationship associated with purchases made through this website.

For general information about WooCommerce's Google Merchant Center compliance guidance, customers may review the official WooCommerce Compliance Documentation .