Privacy Policy

When you use Oryzen's website or place an order, we may collect information that is necessary to operate the store and provide the requested services.

• Name and contact information provided during checkout or when contacting customer support.
• Billing and shipping information required to process and deliver an order.
• Order details, including products purchased and information associated with the transaction.
• Information voluntarily provided when you contact Oryzen regarding an order, return, refund, or other customer-service matter.
• Information required to maintain and operate customer accounts where an account is created.

When you place an order through Oryzen, information associated with the purchase may be collected and processed so that the order can be completed.

Oryzen uses customer information only for purposes connected with operating the online store, completing transactions, and providing customer service.

• Processing and fulfilling customer orders.
• Arranging shipping and delivery of purchased products.
• Communicating about orders, delivery, returns, refunds, or customer-service requests.
• Managing customer accounts where applicable.
• Maintaining and operating the website and e-commerce functionality.
• Protecting the website and transactions from unauthorized or fraudulent activity.
• Meeting applicable business, legal, and security requirements where necessary.

Oryzen operates its online store using WordPress and WooCommerce. WooCommerce provides the e-commerce functionality used to manage products, orders, customer information, checkout, and related store operations.

Oryzen is responsible for determining how customer information is collected, used, retained, and handled through its website and its configured services.

Oryzen's website may use cookies or similar website technologies where required for website operation, checkout functionality, account functionality, or other services enabled on the website.

Cookies are small files or pieces of information that can help a website remember certain information and support the functionality of a customer's browsing session.

Oryzen does not sell customer contact information. Information may be shared with service providers or other parties when sharing is reasonably necessary to operate the store and provide services requested by customers.

• Service providers involved in operating or supporting the online store.
• Payment providers when required to process a transaction.
• Shipping or delivery providers when necessary to fulfill an order.
• Service providers supporting website security, operation, or technical functionality where applicable.
• Government authorities or other parties where disclosure is required by applicable law.

We do not authorize third parties to use customer information for purposes that are inconsistent with the services they are providing to Oryzen.

Payment information provided during checkout may be processed by the applicable payment provider used for the transaction.

Oryzen does not represent that it stores complete payment-card information when such information is processed directly by an external payment provider.

Customers should review the applicable payment provider's privacy practices for information about how payment information is processed and protected.

Oryzen may communicate with customers regarding their orders, purchases, delivery, returns, refunds, or customer-service requests.

Where promotional communications are offered, customers will be provided with an appropriate way to opt out of such communications where applicable.

Oryzen takes reasonable steps to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

The website uses HTTPS/SSL technology to help protect information transmitted between customers and the website.

No method of transmission or electronic storage can be guaranteed to be completely secure. For this reason, Oryzen does not make an absolute guarantee regarding the security of personal information.

Oryzen retains personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

Information may be retained for purposes including order management, customer service, dispute resolution, security, fraud prevention, business records, or applicable legal and regulatory requirements.

Depending on where you live and applicable privacy laws, you may have rights concerning personal information held by Oryzen.

• Request access to personal information held about you.
• Request correction of inaccurate information.
• Request deletion of personal information where applicable.
• Request information about how your personal information is handled.
• Opt out of applicable marketing communications.

Requests can be submitted using the contact information provided at the end of this Privacy Policy.

Customers may contact Oryzen to request deletion of personal information where applicable.

We may need to retain certain information where it is reasonably necessary to complete a transaction, maintain business records, resolve disputes, prevent fraud, protect security, or satisfy applicable legal requirements.

Oryzen's online store is intended for general consumers and is not specifically directed toward children.

We do not knowingly seek to collect personal information from children where collection is restricted by applicable law.

Oryzen may update this Privacy Policy from time to time to reflect changes to the website, business operations, services, or applicable privacy practices.

When this policy is updated, the revised version will be posted on this page with an updated effective or last-updated date where appropriate.