Effective Date: July 23, 2026
Welcome to Oryzen. This Shipping Policy explains how we process, prepare, and deliver orders placed through oryzen.site.
By placing an order with Oryzen, you acknowledge and agree to the terms outlined in this Shipping Policy.
After your order has been successfully placed and payment has been confirmed, we will begin processing your order.
Orders are generally processed within 1–3 business days, unless otherwise stated on the product page or at checkout.
Orders placed on weekends or public holidays may begin processing on the next business day.
Processing times may take longer during holidays, promotional periods, high-demand periods, or due to circumstances beyond our reasonable control.
After your order has been processed, shipping times will depend on your delivery location and the shipping method available at checkout.
Estimated delivery times are provided for convenience and are not guaranteed unless expressly stated otherwise.
Delivery may be affected by:
Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.
Shipping costs may vary depending on:
Any applicable shipping fees will be the responsibility of the customer unless otherwise stated.
Customers are responsible for providing a complete and accurate shipping address at checkout.
Please carefully review your delivery information before submitting your order.
Oryzen is not responsible for delays, additional shipping costs, failed deliveries, or returned packages resulting from incorrect, incomplete, or outdated address information provided by the customer.
If you notice an error in your shipping address after placing an order, please contact us as soon as possible at info@oryzen.site.
We will make reasonable efforts to assist, but we cannot guarantee that an address can be changed after an order has entered processing or been shipped.
When available, tracking information may be provided after your order has been shipped.
Tracking information is supplied by the applicable shipping carrier and may take some time to become active after the package has been dispatched.
Once tracking information has been provided, customers may use the carrier’s tracking system to monitor delivery progress.
While we make reasonable efforts to ensure timely delivery, Oryzen cannot guarantee a specific delivery date unless expressly stated.
We are not responsible for shipping delays caused by circumstances outside our reasonable control, including:
If a significant delay occurs, please contact us at info@oryzen.site and we will assist where reasonably possible.
Wall mirrors are fragile products and may occasionally be damaged during transportation.
If your order arrives damaged, please contact us as soon as possible after delivery.
Please provide:
Please retain the original packaging until your claim has been reviewed and resolved.
For further information, please review our Refund & Returns Policy.
If tracking information indicates that your package has been delivered but you cannot locate it, please first check around your delivery location and with household members, neighbours, or the relevant building reception where applicable.
You may also contact the shipping carrier directly.
If you still cannot locate your package, please contact us at info@oryzen.site so we can assist where reasonably possible.
Where international shipping is offered, delivery times and costs may vary by destination.
International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country.
Unless otherwise stated at checkout, these charges are the responsibility of the customer.
Oryzen does not control customs procedures and cannot guarantee how long a package will remain in customs.
If a package cannot be delivered because of an incorrect address, refusal of delivery, failure to collect the package, or another issue caused by the customer, the package may be returned to us.
Additional shipping or re-delivery costs may apply where permitted by applicable law.
If a returned package is not successfully redelivered, any refund will be handled in accordance with our Refund & Returns Policy and applicable law.
If an order contains multiple products, items may be shipped together or separately depending on availability, warehouse processing, product size, and shipping arrangements.
If items are shipped separately, you may receive separate tracking information.
An order will generally be considered delivered when the applicable shipping carrier records the package as delivered to the shipping address provided at checkout.
If you believe an order was incorrectly marked as delivered, please contact us promptly so we can assist with the issue.
Oryzen may update or modify this Shipping Policy from time to time.
Any changes will become effective when the revised policy is published on this page, unless otherwise stated.
We encourage customers to review this policy before placing an order.
If you have questions regarding shipping, delivery, tracking, or an order that has not arrived, please contact us:
Business Name: Oryzen
Website: oryzen.site
Email: info@oryzen.site
Business Hours:
Monday – Friday
9:00 AM – 5:00 PM (Local Time)
